TPCODL Central Odisha — Electricity Complaint 1912

TPCODL (Tata Power Central Odisha Distribution Limited) distributes electricity in Central Odisha, covering Bhubaneswar, Cuttack, Puri, Kendrapara, Jagatsinghpur, Khordha and Nayagarh districts. Odisha's electricity distribution was privatised to Tata Power in 2021-22. For North Odisha, the company is TPNODL. For South Odisha, it is TPSODL. For West Odisha including Sambalpur, it is TPWODL.
To file a complaint, call 1912 (24 hours) or toll-free 1800-345-7399. Email customercare@tpcodl.in with your Consumer Number (on your electricity bill), address and a description of the issue. Online complaints can be filed at <a href="https://www.tpcodl.in" target="_blank" rel="noopener noreferrer">tpcodl.in</a> under Consumer Services. Note the complaint reference number.
TPCODL is regulated by <a href="https://www.orierc.org" target="_blank" rel="noopener noreferrer">OERC (Odisha Electricity Regulatory Commission)</a>. Billing disputes must receive a reply within 15 days. Power restoration timelines are set under OERC supply code regulations.
If TPCODL does not resolve satisfactorily, approach the TPCODL Consumer Grievance Redressal Forum (CGRF). Further escalation is to OERC at orierc.org.