Utilities
TSSPDCL South Telangana — Electricity Complaint 1912
DISCOM — Electricity Distribution
TSSPDCL (Telangana State Southern Power Distribution Company Limited) distributes electricity in South Telangana, covering Hyderabad, Rangareddy, Medchal-Malkajgiri, Mahbubnagar, Nalgonda, Suryapet, Khammam, Bhadradri Kothagudem and Narayanpet districts.
For North Telangana including Warangal, Karimnagar and Nizamabad, the company is <a href="https://www.complaintmitra.in/en/support-directory/electricity-tsnpdcl-telangana-north-complaint" target="_blank" rel="noopener noreferrer">TSNPDCL</a>.
To file a complaint, call 1912 (24 hours) or toll-free 1800-425-1441. Email consumergrievances@tssouthernpower.com with your Service Number (on your electricity bill), section office name, address and a description of the issue. Online complaints are available at <a href="https://www.tssouthernpower.com" target="_blank" rel="noopener noreferrer">tssouthernpower.com</a>. Note the complaint reference number.
TSSPDCL is regulated by <a href="https://tserc.gov.in" target="_blank" rel="noopener noreferrer">TSERC (Telangana State Electricity Regulatory Commission)</a>. Billing disputes must receive a written reply within 15 days. Power restoration timelines are set under TSERC supply code.
If TSSPDCL does not resolve satisfactorily, approach the TSSPDCL Consumer Grievance Redressal Forum (CGRF). Further escalation is to the Electricity Ombudsman of Telangana — contact available at tserc.gov.in.