Utilities
PSPCL Punjab — Electricity Complaint 1912
DISCOM — Electricity Distribution
PSPCL (Punjab State Power Corporation Limited) is the electricity distribution utility for the entire state of Punjab, covering Amritsar, Ludhiana, Jalandhar, Patiala, Mohali, Bathinda and all other districts.
To file a complaint, call 1912 which is available 24 hours, or the toll-free number 1800-180-9123. For billing disputes and written complaints, use the online grievance system at pspcl.in under Consumer Services. Include your Account Number (printed on your electricity bill), address and the subdivision name, and note the complaint docket number you receive.
PSPCL is regulated by PSERC (Punjab State Electricity Regulatory Commission). Timelines for power restoration and billing dispute resolution are set by PSERC regulations.
If unresolved, approach the PSPCL Consumer Grievance Redressal Forum (CGRF). Details are at pspcl.in. Further escalation is to PSERC at pserc.gov.in.