CSPDCL Chhattisgarh — Electricity Complaint 1912

CSPDCL (Chhattisgarh State Power Distribution Company Limited) is the electricity distribution utility for the entire state of Chhattisgarh, covering Raipur, Bilaspur, Durg, Bhilai, Korba, Ambikapur, Jagdalpur, Rajnandgaon and Raigarh among other districts.
To file a complaint, call 1912 (24 hours) or toll-free 1800-233-4687. For written grievances, email mddiscom@cspc.co.in or use the online portal at <a href="https://www.cspdcl.co.in" target="_blank" rel="noopener noreferrer">cspdcl.co.in</a>. You can also use the Urja Mitra mobile app or the e-Seva portal. Provide your Consumer Number (on your electricity bill), division name, address and a description of the problem. Note the complaint reference number.
CSPDCL is regulated by <a href="https://cserc.gov.in" target="_blank" rel="noopener noreferrer">CSERC (Chhattisgarh State Electricity Regulatory Commission)</a>. If the complaint is not resolved within 30 days, escalate to the Internal Grievance Redressal Cell (IGRC) at your nearest divisional office, then to the Consumer Grievance Redressal Forum (CGRF) at circle offices. Further escalation is to the Electricity Ombudsman (Vidyut Lokpal) at elect-ombudsman@cg.gov.in.